Frequently Asked Questions

Q) Where are the chains and gold designs I saw on the website a couple of months ago?

A) We changed the look of the website but all the designs are still here. Use the search field at the top of the home page. Type in your word and hit enter. Type in 'chain' to pull up all the chain designs. Type in 'pendant' and all the pendants will list. Type in 'gold' and you'll see pics of all the designs available in gold. Prices are subject to fluctuating gold price however. If you happen to see a gold price on an item online, we cannot unfortunately hold that price for you.  Please phone or email for an updated gold price.

Q) Where can I see the Sporty Jewels before I make a purchase?

A) Please check out the list on the events schedule and feel free to drop by during event hours (even if you aren't registered for the event).

Q) Where are you located? Do you have a store?

A) Please check out Retail Stores under the Customer Service heading to find a store near you. Sporty Jewels is located in North Vancouver, B.C.,Canada and the studio where all your jewellery is created and manufactured can be found at our new address:

#2 - 1493 Crown Street
North Vancouver, B.C
Canada         V7J 1G4

Q) What guarantee do you offer?

A) If you are not completely satisfied with any item purchased from us, simply email sales@sportyjewels.com

We will be happy to discuss the exchange or refund.

Toll free phone number is 1-866-6Jewels (1-866-653-9357)

We are always happy to receive questions from our customers about cool Sporty Jewels or our website.

Thank-you!